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Gopro-app

GoPro App


Produkt-Updates

Antworten auf die häufigsten Fragen:

Why Are There Exclamation Marks on the Video and Photo of The Day in the GoPro App?

The reason for this may vary depending on what type of device you have. If you have an iOS Device (iPhone, iPad, etc.) One of the following reasons is likely the cause: You do not have internet connection via your carrier's cellular network. You are not connected to any Wi-Fi network. If you have an Android device One of the following reasons is likely the cause: You do not have internet connection via your carrier's cellular network. You are not connected to any Wi-Fi network (It cannot be the camera's Wi-Fi).... Read More »

GoPro App: Preview Window Flashes Green and/or Purple

When the camera preview window flashes green and/or purple, this means that preview has been lost temporarily. Don’t worry though… If camera control or preview is lost, the camera will remain in the last triggered state. This means that it will not stop recording if it was recording when the App’s connection was lost. This issue should be resolved with the latest version of the GoPro App, so make sure that you have updated. In order to properly use the latest version of the GoPro App, make sure you have the... Read More »

Will My Data Plan be Affected by Downloading Files From My Camera to My Phone?

No. Transferring files to your phone from your camera uses the camera's ad-hoc Wi-Fi network so your data plan will not be affected.

When Recording in Time-lapse Mode, Why Does the Preview Say BUSY?

This is by design. It's because the camera is taking pictures so quickly that it doesn't have time to refresh the image on the App each time.

Why Should I Download Video or Photo Files to My Mobile Device in the GoPro App?

There are a couple of benefits in downloading video or photos to your mobile device: It is required to download the files if you want to share them via your phone through email, social media, or text message. If your SD card is getting full it is a convenient way to save the files.

My Video Preview in the GoPro App Will Not Display Horizontally in Landscape

If you cannot rotate your device to display video horizontally, it is likely that you have Screen Rotation disabled on your mobile device. The way in which this is enabled or disabled varies by device manufacturer. Generally this setting is found in the main device settings. If you are unable to locate it, please consult the device manufacturer for assistance.

Can I Playback My Video In Slow Motion On My Mobile Device?

No, you cannot do this with the GoPro App or with the phones native applications. There are apps that will do this, but we do not have any specific recommendation, so feel free to search for Apps that will adjust playback speed.

What are the Advantages of Using Wi-Fi Over Bluetooth?

The HERO4 uses both Wi-Fi and Bluetooth for wireless control of the camera. Bluetooth is used to quickly recognize the camera upon launching the GoPro App. Once successfully paired to the camera, the HERO4 will result to a Wi-Fi connection as it has several advantages over Bluetooth and Bluetooth LE* including higher bandwidth, better range, lower latency, higher bit-rate, and better security.

How to Pair the Camera with the GoPro App

To pair your GoPro camera with the GoPro App, please follow these steps: Power on your camera. If you're using an HD HERO2 camera, with both units already powered on, attach the Wi-Fi BacPac to the HD HERO2 camera. Press the Wi-Fi button on the side of the HERO3/HERO3+ camera or Wi-Fi BacPac to go to the Wi-Fi menu. Note - you'll need to press the button two times if you're using the HERO3+ or HERO3 camera. If you have a HERO3/HERO3+ camera, select "GoPro App", or if you have an... Read More »

How to Resolve GoPro App Crashing or Freezing Issues

If the GoPro App crashes, freezes up, or closes unexpectedly, the following steps should help to resolve the problem: Force close the GoPro App and re-open it. Then check to see if the crashing or freezing still occurs. Force close other apps that may be running, but you are not using. This may free up memory on your mobile device and allow the GoPro App to run better. Restart your mobile device and then restart the GoPro App. Then check to see if the crashing or freezing still occurs. The GoPro... Read More »